At Phil413 Limited, we are dedicated to ensuring that your orders are delivered to you quickly, safely, and efficiently. Here is everything you need to know about our delivery process:
Processing Time:
All orders are processed within 1-3 business days. We do not ship or deliver orders on weekends or holidays.
If we receive a high volume of orders, shipments may be delayed by a few days. In such situations, we will contact you via email to inform you of any significant delay in the shipment of your order.
Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout.
We offer free shipping for orders over a certain value (e.g., £250).
Delivery Times:
For UK Deliveries, our Standard Delivery time is typically 3-7 business days.
International Shipping:
We offer international shipping to a range of countries. The delivery time for international orders varies depending on the destination. It’s important to note that customers are responsible for any customs and import taxes that may apply. Phil413 is not responsible for any delays caused by customs.
Order Tracking:
Once your order has been dispatched, you will receive an email with tracking information. This will allow you to track your order every step of the way.
Delivery Delays:
Occasionally, factors outside of our control, such as bad weather or courier delays, may affect deliveries. In such situations, we will do our best to keep you updated.
Damaged Items:
If you receive your order and find that items are damaged, please report this to us within 48 hours of receiving your goods. Email us at Support@phil413uk.com with photographs of the damage so we can assist you further.
Questions:
If you have any questions about your order or our shipping policies, please do not hesitate to reach out to us at Support@phil413uk.com
